1.1 GFA Exchange is a licence-based service provided by Growth Finance Analytics Ltd t/a GFA Exchange ("us", "we") at www.gfaexchange.com ("GFA Exchange").
The usage of GFA Exchange relates to:
a) Clients (such as banks, independent financial lending organisations, professional service sector firms or any organisation who has paid for an annual license and has entered into a partnership agreement to hold a GFA Exchange account, so they can upload their own business registration data, send data aggregation links to their individual customers and clients, review financial metric data securely, and receive tailored business results and insights (a "Client");
b) Customers of a Client, who provide their own business registration data and financial metric data securely, and receive tailored business results and insights, through the services of a GFA Exchange client ("Users");
c) Stakeholders (such as accountants, franchisors or industry bodies) who use GFA Exchange provide access to network data, analyse industry data and/or Client-specific data and/or data relating to their clients (where permitted to do so) (“Stakeholders”)
3. What information we collect
3.1 We collect personal information about you when you create an account and when you access and use GFA Exchange.
In particular, we may collect:
a) your company/personal name;
b) your contact details;
c) payment related information;
d) information you provide about yourself when using GFA Exchange (for example, when used
to benchmark financial metric data);
e) information about how GFA Exchange is used (for example, traffic volumes, time spent on
perusing client data results etc)
f) your IP address and/or other device identifying data; and
g) other information required to provide a service you requested
In addition, GFA Exchange will also collect business information and feedback provided by you, or any other information about you from a third-party provider where you have opted (or authorised another person) to retrieve such information.
For businesses using GFA Exchange, other parties may also provide information about you. For example, your accountant may (with your permission) submit financial or other information about your business to GFA Exchange.
You are under no obligation to provide any such information. However, if you choose to withhold requested information, we may not be able to provide you with certain services or functionality.
4. What we do with the information we collect:
4.1 We will use the personal information we collect, and may share such personal information with other entities (such as service providers) to:
a) provide the GFA Exchange service;
b) identify you when you sign in to your account and to verify that your account is not being
used by others;
c) carry out research and analysis so we can better understand and serve you;
d) tailor content, advertisements or links to you;
e) gather broad anonymous demographic data (such as the number of visitors from a
f) communicate with you in relation to GFA Exchange and any other services we provide from
time to time;
g) enforce compliance with our Terms;
h) where you've given your consent, contact you for further information in relation to feedback
you've given using GFA Exchange or share your information with companies about whom
you've given feedback so they can contact you;
i) verify and carry out financial transactions in relation to payments and subscriptions you
make through GFA Exchange; and
j) co-operate with any government, industry or regulatory authorities.
4.2 Data will always remain anonymous (unless you have consented to us sharing your name and other details with other companies). We will remove any identifying information before aggregating data and providing anonymised benchmarking business information to you and to our other Clients.
4.4 We may sell data that we collect in an aggregated format. This data will not identify you personally and/or any client whose data and information you have provided to use. We may share and sell anonymous aggregated data with third parties, including service providers, our affiliates, agents and current and prospective business partners.
5. Storage and security of information
5.1 You should be aware that information transmitted over the internet is inherently insecure. We will take all reasonable steps to securely store any personal information collected through GFA Exchange.
This information may (for the avoidance of doubt) be transferred and stored on servers through the Economic European Area / Region; we notify you if any information is to be transferred and stored on servers outside the Economic European Area / Region.
5.2 Any personal information sent through GFA Exchange is passed through a secure server using encryption technology.
All personal information stored by us is protected through secure passwords, user log-ons and other security procedures.
5.3 In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information we hold. However, we will not be held responsible for any unauthorised access to your personal information made outside of the provision of GFA Exchange services.
5.4 You can play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used on GFA Exchange. Please notify us immediately if there is any unauthorised use of your account or any other breach of security.
6. Retention of your personal information
6.1 We will hold a Client's and customer’s personal information if they have registered a formal account with GFA Exchange and for as long as is permitted by English law.
6.2 You have the right under the Data Protection Act 1998 to access and/or correct your personal information held by us. You can do this by contacting us using the details below.
8. Contact Us
9. More information about privacy
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